Express Lane Service Advisor /Express Lube Advisor/ Entry Level Service Advisor

Hawk CDJ of Forest Park?is currently seeking customer-focused, experienced?Express Lane Service Advisors/Express Lube Service Advisors.?Join?our busy team and work with some of the best in the business. Bi-lingual applicants are encouraged to apply.

Duties will include, but are not limited to:

  • Schedule repair appointments

  • Greet customers in service lanes

  • Generate appraisals and estimates

  • Write repair orders and follow up with the customer

  • ?Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions by providing excellent customer service.

  • Strong listening & communication skills?

  • Commitment to customer service satisfaction

  • Be very detail oriented

  • Experience in a leadership role or Service ASM preferred.

  • Previous success in resolving customer service issues

  • A high level of professionalism and courteousness

  • A desire to be in the automotive industry

  • Sales experience

  • Knowledge of vehicle repairs and warranty work is a plus

?Bi-lingual is a PLUS!!!!

?Hawk Auto's?commitment to you:

  • Full Benefits Package

  • Hourly rate plus commission

  • High Customer Satisfaction for Both Sales & Service!

  • A Professional And Respectful Work Environment

  • Opportunities for Advancement - We Promote From Within!

  • Top Training and Selling Processes To Properly Assist Today?s Customers

Hawk Auto Group?is proud to be an automotive leader in our communities.

We offer competitive pay plans designed to take care of top performers. We are a group of fast paced technologically advanced dealerships. If you are looking for a long term home and a great opportunity then apply today!

Employment offers are conditional until successful completion of pre-employment screenings, including?drug screening and MVR check. We are an equal opportunity employer.


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